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Business Processes
Content Management (coming soon)
Legal Issues
Business Processes
The Business Processes course provides extended knowledge about the key business elements in IPTV deployment including key network elements and the factors involved when providing these services, and all business processes elements to be considered for the implementation. This two-day course is developed for professional profiles such as Managers, Key Account Managers, Marketing and Pre-Sales as well as Sales staff.
Topics in detail
- Business Plan analysis: moving from dual play to triple play. Network Capex, Customer Capex, IPTV Opex (Linear Channels and VoD Contents Costs)
- Business Plan inputs: Products Portfolio, Service availability & Customers Growth, ARPU, ACPU, VoD take&buy rates, Churn rates. Case Study
- Network infrastructure: Technical Impacts of IPTV-VoD services. Monitoring
- Operational Processes I: Provisioning, Mediation, Billing
- Operational Processes II: Installation vs Self Installation, Customer Support Service, O&M.
- Contents Costs: the key issue
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